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Module R2, Part 2 — Company Compliance, Consumer Protection & Recordkeeping

Quiz Guide

Questions are based on the exact topics you just completed: CE Requirements & Renewal Compliance.
Read each question carefully. The wording is practical and field-focused.
If you do not pass, you can retake once immediately.
Your retake uses randomized question and answer order.

You are expected to answer every question before submitting.

Time limit: 0

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Question 1 of 10

1. Question
1 point(s)

Q1. Per Module R2.2, A client receiving regulated security services asks the company for a written contract describing the services and fees. What is the best response?

Tell the client a written contract does not have to be provided.
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Provide the requested written contract through the authorized company process within the required seven-day period.
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Ask the field technician to create and sign a contract personally.
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Wait until the project is complete.
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Question 2 of 10

2. Question
1 point(s)

Q2. Per Module R2.2, A business card promotes the company's regulated security services. Which item is required under the current advertising rule?

The technician's personal DPS login number.
Correct Incorrect Correct answer

A Texas State Seal graphic.
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The company's license number.
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A statement that DPS endorses the company.
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Question 3 of 10

3. Question
1 point(s)

Q3. Per Module R2.2, A licensed employee is terminated after documented conduct that violates Chapter 35. What is the best company response?

Never notify DPS.
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Wait until the employee's license expires.
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Escalate so the company can make the required department notification within fourteen days and include available supporting information.
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Report only if a customer complains first.
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Question 4 of 10

4. Question
1 point(s)

Q4. Per Module R2.2, Under Section 35.111, how long are applicable employee records generally maintained?

Two years from the employee's last date of employment.
Correct Incorrect Correct answer

Two years from the first hire date.
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One year from the last service ticket.
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Until a new pocket card is issued.
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Question 5 of 10

5. Question
1 point(s)

Q5. Per Module R2.2, Under Section 35.112, what event controls the two-year retention period for applicable business records?

The invoice-print date.
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The later of the related service date or the contract-completion date.
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The company-license renewal date.
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The employee's last date of employment.
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Question 6 of 10

6. Question
1 point(s)

Q6. Per Module R2.2, A licensed alarm company activates a burglar-alarm system at a commercial occupancy. Besides occupant information, what municipal duty applies under Occupations Code §1702.286?

None. Municipal notice is optional until a false alarm occurs.
Correct Incorrect Correct answer

Notify the municipality within 30 days with company name, license number, occupant name, address, and the installation or activation date.
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Post the occupant name and address on the company website.
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Wait for the monitoring station to decide whether the city needs to know.
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Question 7 of 10

7. Question
1 point(s)

Q7. Per Module R2.2, A business card for a licensed burglar-alarm company lists only a slogan and a phone number. Under current TAC §35.9, what is missing?

The technician's personal DPS login and a Texas state seal.
Correct Incorrect Correct answer

A statement that DPS endorses the company.
Correct Incorrect Correct answer

The company name, the company address as it appears in department records unless the residential-address exception applies, and the company license number.
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The customer's contract number.
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Question 8 of 10

8. Question
1 point(s)

Q8. Per Module R2.2, Another licensed company will monitor a burglar-alarm account. A technician tells the customer that subcontracting-notice rules never apply to alarm companies. What is the accurate statement?

Monitoring always cancels every notice duty.
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Section 35.6 notice duties apply when work is subcontracted or outsourced, and the monitoring exception applies only if its stated conditions are actually met.
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Field technicians may waive notice if the keypad is already installed.
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Notice is required only after a customer complaint.
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Question 9 of 10

9. Question
1 point(s)

Q9. Per Module R2.2, Another licensed company will perform regulated services for your customer. What should the company do under Section 35.6?

Take no action because both companies are licensed.
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Notify the customer of the service arrangement as required.
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Have the subcontractor sign a confidentiality agreement with the customer only.
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Cancel the subcontract immediately to avoid notification duties.
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Question 10 of 10

10. Question
1 point(s)

Q10. Per Module R2.2, A customer asks who is actually providing monitoring. You are unsure. What is the best response?

Guess based on the equipment brand at the site.
Correct Incorrect Correct answer

Tell the customer monitoring is handled internally without further explanation.
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Tell the customer you will find out the accurate information and escalate the question to the appropriate person.
Correct Incorrect Correct answer

Tell the customer there is only one company involved to avoid confusion.
Correct Incorrect Correct answer

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